Shipping policy
Shipping Policy
Effective Date: [Insert Date]
Thank you for shopping with Roab Fit. We are committed to delivering your order as quickly and securely as possible. Please read our Shipping Policy below for details about order processing, shipping, and delivery.
Order Processing
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Orders are processed within 1–3 business days after payment confirmation.
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Orders placed on weekends or public holidays will be processed on the next business day.
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Once your order has been shipped, you will receive a confirmation email or message with your tracking information (where available).
Shipping Time
Estimated delivery times are:
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Domestic Orders: 3–7 business days
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International Orders: 7–21 business days (if available)
Please note that delivery times are estimates and may vary due to weather conditions, customs clearance, courier delays, or other factors beyond our control.
Shipping Charges
Shipping charges are calculated at checkout based on your delivery location and selected shipping method.
Any applicable shipping promotions or free shipping offers will be clearly displayed on our website.
Order Tracking
Once your order has been shipped, you will receive tracking details (where available) so you can monitor your shipment.
If you do not receive tracking information within a reasonable time, please contact our customer support team.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information.
Roab Fit is not responsible for delays, failed deliveries, or additional shipping costs resulting from incorrect or incomplete addresses provided during checkout.
Delayed or Lost Shipments
While we work with reliable shipping partners, delays may occasionally occur.
If your package appears to be delayed or lost, please contact us. We will work with the shipping carrier to help resolve the issue as quickly as possible.
Damaged Packages
If your order arrives damaged, please contact us within 48 hours of delivery and provide:
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Your order number
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Clear photos of the damaged item
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Photos of the shipping package
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A brief description of the issue
We will review your request and provide an appropriate solution.
International Orders
For international shipments (if available), customers are responsible for any customs duties, taxes, import fees, or other charges imposed by their country's customs authorities.
Order Changes and Cancellations
Orders may be modified or canceled only before they have been processed for shipment.
Once an order has been shipped, changes or cancellations are no longer possible.
Contact Us
If you have any questions regarding shipping or your order, please contact us:
Roab Fit
Email: support@roabfit.com
Response Time: Within 24–48 business hours