Return & Refund Policy

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Welcome to Roab Fit. We value our customers and strive to provide high-quality products. If you are not completely satisfied with your purchase, please review our Return & Refund Policy below.

Returns

We accept returns within 14 days of receiving your order.

To be eligible for a return:

• The item must be unused, unworn, and in its original condition.

• All original tags and packaging must be included.

• A valid proof of purchase or order number is required.

Items that are damaged due to misuse, washing, or normal wear and tear are not eligible for return.

Non-Returnable Items

The following items cannot be returned:

• Items marked as Final Sale.

• Gift cards.

• Customized or personalized products.

• Products that have been worn, washed, or altered.

Refunds

Once we receive and inspect your returned item, we will notify you of the status of your refund.

If approved, your refund will be processed to your original payment method within 5–10 business days. Processing times may vary depending on your bank or payment provider.

Original shipping charges are non-refundable unless the return is due to our error or you received a defective or incorrect item.

Exchanges

We only replace items if they are defective, damaged, or if you received the wrong product. If you need an exchange, please contact us before sending the item back.

Return Shipping

Customers are responsible for return shipping costs unless the item received is defective, damaged, or incorrect.

We recommend using a trackable shipping service, as we cannot guarantee that we will receive your returned item.

Damaged or Incorrect Items

If your order arrives damaged or you receive the wrong item, please contact us within 48 hours of delivery with:

• Your order number

• Clear photos of the item and packaging

• A brief description of the issue

We will resolve the issue as quickly as possible.

Order Cancellation

Orders may only be canceled before they are shipped. Once an order has been dispatched, it cannot be canceled and must follow our standard return process.

Contact Us

If you have any questions about our Return & Refund Policy, please contact us:

Roab Fit

Email: roabdenim@gmail.com

Response Time: Within 24–48 business hours